How do you know what you need and if it is the right choice for your business when approaching the choice of a New Printer or a Refurbished printer with Beagle Hardware? We are here because we want to help you get the right printer in your business and make it last. That means we want you to have the best choice for your budget and printer needs. Refurbished machines can get a pretty bad reputation for being unreliable or having a drastically shorter lifespan than a new product, but POS printers have a much wider spectrum than this basic approach. Our refurbished units come in after an initial evaluation to determine the grade of the printer, if it is an ‘A’ or ‘B’ quality and then they are repaired, replacing any internal components that help restore optimal performance, cleaned, greased, and calibrated. The correct model and connection on a refurbished unit can last for years in a business depending on the work conditions and general care for the device. The reality is that refurbished machines can have the same unanticipated glitches that brand new factory issued machines can. A new machine can work perfectly for thousands of other buyers, but also may have a defect that makes it unusable right out of the box 1 of those thousands. Beagle Hardware has a similar policy to our partner Epson America. If that machine does not work properly within the warranty time frame we will repair it, replace it, or refund it! This is why it is also of the utmost importance to take your machines out of the box and test them right away, especially if the warranty is shorter with a refurbished unit. The other option to guarantee having a working machine is to add on the 1-year warranty with Beagle for a full year on our refurbished purchase. At a one time cost of $19.95, it gives you the comfort to know that if your machine has an issue or an accident, we can still provide you with the services to get that machine up and running or replace it with a different unit entirely. Some things to think about when making this decision. Assess your needs and your budget. Is your business: Think about: Starting from scratch: New for warranty, Refurbished for budget Replacing an existing printer: New for high volume with a less than careful usage and turn the old unit into a backup after we re-vamp it with our Flat Repair Service or buy an identical Refurbished unit for easy plug’n’play install with all the same features and less wear and tear than your current unit More on Warranties: New 1-4 years standard, depending on Manufacturers warranty, Refurbished 90 days with Beagle Hardware, option to buy an additional 1-year warranty! Customer Service Support, the real kind, provided with every Purchase!! So email or call us with any questions when you are deciding on the right hardware for your business. We are here to help. |
“I’m not an engineer, Cap’t’n, I’m just a Restaurant* manager!?”

*Restaurant, Retail, Office, Salon, Online Warehouse, You get the idea, right?
An brief and easy to follow Buyer’s Introduction to and current Epson Thermal POS Printer Options for Everyday Business Needs: Part 1
Step 1: What are you trying to do?
The first place to start when searching and shopping begins, is to assess what your current POS printer needs are and, if relevant, what the current model is that you are using for your business needs. If you do not have a current printer model to comparison shop with or are not sure what device is best suited to your needs, your first step will be to contact your Operating System(OS) provider tech support (i.e. Toast, Oracle/Micros, Opera, Upserve, etc.) or look up on their website which devices are currently compatible with the most recent version of the software you have installed on your computer. There are thousands of software options for businesses and though your hardware needs may seem simple or obvious, you can save time, shipping, and frustration by checking in with your provider before you begin researching and shopping. Work smarter, not harder.
Epson is one of the leading manufacturer’s of thermal printers in the US at this time and the technology can be as simple to incorporate as downloading the Epson Driver to your computer, adding the device to your system, plug it in and turning it on. Some many have more steps for syncing when there are Wireless, Bluetooth, and Ethernet interfaces. And the ‘how to’ for many of these processes can be found on our Beagle Hardware support page.
Step 2: What do you know?
Identify which printer you need that is currently compatible with your operating system software. Upon doing this, you now have a starting point. Many folks call in and start verbaling any and all of the numbers they can read on their existing printers assuming we will magically know exactly everything from that jumble.
Reading your printer tag can tell us what the model/brand is and the serial number of your device which is helpful when you are calling in to the manufacturer or working with warranty related services. What it does not tell us on the other end of the phone is what type of connection you use to connect your printer to your terminals. This is how your device talks to other devices and is key to buying the correct printer on the first try. The interface card is an interchangeable part on many printers and can be as cheap as $19.99 and with current technology as expensive as $189.95 for wireless connections. Using our support page previously listed you can turn your printer around and compare the images of different interface types and see which one matches your existing connection.
Now that you have found the image of your interface card, you have the basics needed to find an exact replacement. From this point you can directly find and purchase your identical product assuming it is still in production and be done with your task. But what if your machine is no longer being produced? And what if you don’t know what the next logical step is for your business? Is it time to replace with an older but reliably refurbished identical machine or upgrade your device to the most recent compatible machine being put out there and avoid repeating this task for another 5-10 years? Tough call and unique to each business and its current needs.
The next installment is going to introduce three of the most current options for Epson thermal printers, all offering unique performance capabilities, that can help narrow down the search for an update to your existing printer needs.
Rethinking The Future Of Cash
Author: Andrew Singer

As cyberattacks and privacy breaches mount, Nordic nations are leading the move to recalculate how digital-dominant economies operate.
The global shift toward cashless payments—a shift driven by speed, convenience, and digital innovation—has gained significant momentum in recent decades. The Covid-19 pandemic and the preference of younger generations for digital transactions have led many to consider a cashless society inevitable.
However, recent wars, natural disasters, and other crises have revealed vulnerabilities in fully digital systems. This has prompted a global reassessment of the significance of physical cash. Increasingly, governments, central banks, and technologists are endorsing a hybrid payments model that combines the benefits of digital transactions with the resilience, privacy, and inclusivity offered by physical money.
No region has embraced the cashless future quite like the Nordic nations. Sweden, in particular, has developed a largely digitalized economy. Sweden and Norway have the world’s lowest amount of cash in circulation as a share of GDP, according to Sweden’s Riksbank. Currently, about one-tenth of in-store purchases in Sweden are made with cash, compared to about one-half in the euro area.
Magnus Lageson, chief product officer at Sweden’s Crunchfish Digital Cash, has not used cash for over 10 years, he tells Global Finance. “The younger generations, like my kids who are 17 and 19, have never used cash in Sweden—and it’s the same for everyone in their generation,” he says.
Recently, however, the Nordic countries have begun to reassess their nearly cashless societies. One immediate concern is the Ukraine-Russia war and the threat of Russian hybrid warfare that might include cyberattacks and assaults on power grids and telecom infrastructure. In situations where electricity is lost, digital payment systems may fail.
Last November, Sweden’s government distributed a brochure entitled “In Case of Crisis or War” to all households. This brochure advised Swedes to keep on hand “enough cash for at least one week, preferably in different denominations.”
Norway has similarly advised its citizens to maintain a supply of physical cash, because digital payment systems are vulnerable to cyberattacks from abroad. Last year, legislation was passed to make it easier for Norwegians to use cash. Finland has also encouraged its citizens to prepare an “emergency home kit” that should include a small amount of cash in case of disruptions to payment systems.
There are several reasons why Sweden, Norway, Finland, and other nations may want to retain a cash option. Cash transactions are private, whereas digital payments, especially within a central bank digital currency (CBDC) framework, may allow for government monitoring, such as tracking purchasing habits and locations.
Additionally, marginalized groups, including low-income individuals, still rely on cash for their daily transactions. Not everyone owns a smartphone or has a bank card.
New Zealand Flips The Switch
In February 2023, Cyclone Gabrielle knocked out power and telecom systems across vast areas of New Zealand. Many bank ATMs and other electronic payment infrastructure went dark, leaving people unable to pay for essential items like water and food for days in some regions.
The impact of Cyclone Gabrielle highlighted the importance of cash as a reliable payment option during community-level or national emergencies, as Karen Silk, assistant governor at the Reserve Bank of New Zealand (RBNZ), tells Global Finance. The country is proceeding with a pilot program aimed at developing digital cash for citizens and businesses. This would function similarly to traditional physical cash.
India, concerned about its unbanked population, has developed an offline digital payment system called UPI 123PAY, which allows users to perform transactions without an active internet connection. However, the system still requires at least a feature phone.
A study published by the European Central Bank (ECB) in December revealed that most euro-area consumers still consider having cash as a vital payment option. This sentiment has increased over the past few years, rising from 60% in 2022 to 62% in 2024. Remarkably, even among young people aged 18-24, 55% consider the option to pay with cash at least “fairly important.”
“The march toward a cashless society is not inevitable,” says Jay Zagorsky, a professor at Boston University’s Questrom School of Business and author of The Power of Cash: Why Using Paper Money Is Good for You and Society, in an interview with Global Finance. “I think that once people understand that paper money has many benefits—from ensuring privacy to reducing the price people pay to protecting them from natural disasters—cash will enjoy a rebound.”
Ignazio Angeloni, a former ECB official and current fellow at Milan’s Bocconi University, expresses his satisfaction with the renewed respect for cash. “I was always convinced that physical cash should be part of a diversified and robust payment ecosystem,” he says. “I am glad to see that an increasing number of people and institutions share this view.”
‘Only Elderly People Still Use Cash’

Not all economists, policymakers, and central bankers share Zagorsky’s optimism about cash use. Paul De Grauwe, a professor at the London School of Economics and a former member of Belgium’s Federal Parliament, notes, “The use of coins and paper money is declining inexorably. Only elderly people still use cash. I think this trend is not going to stop.”
The convenience of digital payments cannot be overlooked. For instance, 29 out of 30 professional football stadiums in the US have gone cashless. The growing length of concession lines largely drove this decision. Handling cash—making change and counting bills—was slowing down service, leading many fans to forgo food and drinks rather than wait. By banning cash, stadiums created a win-win for fans and vendors alike.
In Latin America, digital payments are increasingly the preferred option for many consumers, both online and offline, according to Tory Jackson, head of business development and strategy for Latin America at Galileo Financial Technologies. Cash accounted for 57% of consumer-payment volume in the region in 2022, including the informal economy, reports Payments and Commerce Market Intelligence (PCMI). That figure has since dropped to 37%.
There is a prevailing sense of inevitability regarding the shift toward digital payments. As Crunchfish’s Lageson puts it, “The future is cashless; there is no turning back.”
But maybe it’s not so inevitable.
Are Digital Systems Too Fragile?
The Nordic countries were pioneers in digital payments, but they may be reaching the limits of a cashless society.
Vitalik Buterin, a co-founder of Ethereum, recently commented, “[The] Nordics are walking back the cashless society initiative because their centralized implementation of the concept is too fragile. Cash turns out to be necessary as a backup.”
Currently, digital payments rely on three legs: electricity, communications, and computers. All three must work all the time for digital transactions to occur, Zagorsky points out. In a cashless system, adversaries can disrupt the economy by targeting any one of these legs—whether by attacking the power grid, cutting telephone cables, or hacking payment-system servers.

A more practical solution that many central banks are advocating is a hybrid system: using digital transactions as the default option while maintaining cash as a parallel system to ensure privacy, accessibility, and contingency planning, says Arina Wischnewsky, an economist and a research and teaching associate at Trier University in Germany.
“A completely cashless society has always been more of a theoretical ideal than a realistic short- to medium-term goal,” Wischnewsky says. “The idea of completely abandoning physical cash is increasingly viewed as both risky and exclusionary, particularly in light of financial-inclusion and crisis-resilience concerns.”
Are Offline Digital Payments Viable?
In April, the Bank of England (BoE) released a report evaluating the feasibility of implementing offline payment functionality for a yet-to-be-created digital pound sterling. This option “might provide additional resilience in the event of network disruption or outage of telephony services, and support financial inclusion and certain payment use cases, such as transportation,” the central bank proposed. Several technology companies, including Thales, Secretarium, Idemia Secure Transactions, Quali-Sign, and Consult Hyperion, submitted prototypes to the BoE.
In a similar vein, the ECB issued a substantial tender in 2024 for fintech companies to develop a digital euro with offline capabilities.
Piero Cipollone, a member of the ECB executive board, emphasizes the importance of maintaining payment options. “The inability to use physical cash in online transactions or for digital payments at the point of sale deprives us of a key payment option, reducing resilience, competition, sovereignty, and ultimately, consumers’ freedom to choose how to pay,” he stated in a recent speech to the Committee on Economic and Monetary Affairs of the European Parliament.
New Zealand’s projected digital cash solution would be Bluetooth-powered, enabling store purchases even when the power grid or wireless towers fail. Today, New Zealanders can’t make instant payments electronically to each other “unless they are both with the same bank,” says Silk.
None of these solutions has been implemented at scale, however. The BoE project demonstrated that while an offline digital pound might be technically feasible, there are questions about “security, performance, and user experience challenges which need to be explored further,” and particularly “security challenges related to double spending and counterfeiting.”
Keir Finlow-Bates, CEO and founder of blockchain research and development firm Chainfrog, says that the technical challenges of offline electronic cash aren’t dissimilar to those faced years earlier by cryptocurrency developers. In a 2024 blog post, he references the “double-spend” problem. “How does one make a digital construct behave like a physical object so that only one person can own it at a time? That is the core problem when designing and implementing offline digital cash.”
Wischnewsky acknowledges that offline private digital transfers are technically possible and that many projects, including offline CBDCs, show promise. Still, “These solutions are not yet mature, widely scalable, or secure enough for full deployment in a [national] payment system.”
The benefits could be tantalizing, though. “Choosing to pay with an ‘offline digital euro’ would allow you to maintain a level of privacy that is close to cash,” writes Maarten G.A. Daman, data protection officer at the ECB, in a post on The ECB Blog. “You could pay a friend for your share of a dinner, and only you and your friend would know the payment information. How? You would simply both have the digital euro app on your smartphones and hold them next to each other to transfer the money.”
Not only could the offline option allay privacy concerns, it could also ensure that the poor, elderly, or geographically isolated members of society aren’t further disadvantaged. This last group is of particular concern for China’s government, whose digital yuan is nearing full rollout.
“Cash remains an integral component of consumer payments, especially among China’s rural and semiurban population,” Kartik Challa, senior banking and payments analyst at GlobalData, tells Global Finance. “Offline payments could be a key bridge for inclusivity in a cashless society.”
Reconfigure Resourcefulness
James Bandolini wrote, “Resourcefulness is not a means of coping with deprivation; it can be a virtue that opens the door to greater accomplishment.” And with your POS operating hardware, resourcefulness can mean refurbishing the old to last through another few years or a new OS and hardware to embark on a new business model after years of relying on conventional and traditional methods. We all find ourselves seeking to adapt for long term survival and success.
At another point during the recession in 2009, we were introduced to Kanter’s Law,”Everything looks like a failure in the middle.” So as businesses are trying new approaches, adapting their mode of connecting with clientele, developing new problems when solutions were the only preferred outcome, the best advice is still, “Do not give up!”
As Kanter points out, “slipped schedules wouldn’t be fatal flaws without another middles problem: rising negativity and slowing momentum.” So the attitude and patience with the projected goals of your organization will find the necessary guidance in the leaders and shapers of any given group. They will set the tone for staff, management, and reach through the uncertainty to the consumers to re-assure that, ‘though things are bumpy right now, as we adapt and evolve our industries, marketing, and services, we aren’t going anywhere.’ It won’t be business as usual for awhile, but business will be there through it all.
Is a Cashless Society Really a Good Thing?
More and more countries are leaning towards cash-free economies, where the need for paper money would be completely eliminated.
Though some feel that a digital economy would offer a number of benefits, such as increased security and decreased counterfeiting, others feel that a such a world would usher in a new era of Big Brother.
India Leads the Push for a Cashless Economy
India recently made headlines with its aggressive demonetization policies.
Ostensibly to combat counterfeit currency, corruption, and black money, on November 8th, Prime Minister Modi invalidated 86% of the nation’s circulating currency. In an announcement that took many by surprise, he stated that existing 500- and 1000-rupee notes would only be valid for 4 more hours, after which they would have to be exchanged for newly designed banknotes.
In India, 90% of transactions are made in cash, almost half of the population doesn’t have a bank account, and 1 billion Indians are without smartphones. So it’s no surprise that this move caused a significant amount of chaos. Long ATM lines, unpaid wages, and the emergence of a barter economy are just a few issues that have arisen since the transition.
Critics have claimed that the problems India is trying to fix – black money and corruption – are unlikely to be affected, since such criminals often hold money in overseas bank accounts and property holdings.
Despite these downsides, proponents feel that cashless is king. E-money stocks have surged, digital payments have soared, and India’s IT Minister predicts that the country’s digital economy will grow to $1 trillion over the next few years.
Some even predict that POS will become “redundant,” or at least look completely different, since people will “just use their thumb” to pay.
The Worldwide Trend Away from Cash
Other countries, from Zimbabwe to Korea to Sweden, are also leaning towards cash-free economies. Each country has its own reasons. As mentioned in the November newsletter, Zimbabwe’s diminishing cash supply has rendered much of the nation reliant on debit cards.
Other countries also feel that a cashless future is at hand.
Sweden, for instance, is at the forefront of the cashless movement. In part due to the expediency and efficiency offered by digital payments, the country is slowly transitioning to plastic and digital payment options. Many of the country’s banks, for instance, no longer dispense cash.
Korea is also leaving paper currency in the past.
Koreans are carrying less cash and using more credit cards each year, which is a good thing, according to the head of the research center at the Credit Finance Institute. A digital economy, he claims, will cut costs as well as crime and corruption. The Bank of Korea is planning for a country without cash by 2020.
Is America Next?
A 2014 survey by Bankrate.com found that 1 in 10 Americans carried no cash in their wallets. Younger generations, also, are even using digital payment services, like Venmo or Paypal, to exchange cash and reimburse one another for expenses.
Despite the fact that America leads the world in most areas of technology, including POS and payment processing, many still cling to paper money.
Former Treasury chief of staff Mark Patterson stated that many Americans still dislike paying with devices. And, he adds, many Americans remain “unbanked, making electronic payments impossible. As long as there are babysitters, bellhops, doormen, street vendors, and Christmas stockings, there will be cash.”
Pros and Cons of a Cash-Free World
In a world without paper currency, there would be no reason to hold up a retail store. And there would be fewer reasons to mug someone or snatch a bag on the street. Though digital currency may be vulnerable to cybercrime, the threat of physical violence would be significantly reduced.
Although paper money has its drawbacks, it also allows offers a certain degree of financial freedom to the individual, who can store physical cash in safe places.
Some worry that a digital-only world would hand over far too much power to the government. If the government or a bank decided to freeze a person or a business’s bank accounts, for instance, then they would be completely financially paralyzed.
And, as mentioned, cash lets waiters, bellboys, and babysitters to accept tips for their services.
Though a cash-free society may not happen within the next few decades, if an emerging economy like India can make the push for a cashless economy, then don’t be surprised if the rest of the world eventually makes the shift.
Versatility – The Key Trait of Tomorrow’s Successful POS System
As technology becomes more advanced, customers continue to demand more from their shopping experiences, both online and offline.
To meet the needs of both retailers and shoppers, POS systems are becoming more and more versatile in the services they offer.
When debit and credit card readers were first introduced, they began to transform the way we make purchases. Current POS systems encompass a wide range of business functions, such as cashless transactions to data collection.
Today, keeping the customer happy in a competitive marketplace means offering a superior “customer experience.”
In other words, it is the retailer’s job to make the entire shopping journey, from product selection to checkout, as pleasant and user-friendly as possible.
How Versatile POS Systems Help the Retailer and the Customer
Business owners are certainly aware that a POS system can automate or semi-automate many business tasks, from inventory to order entry to data collection.
However, as technology and new payment methods continue to advance, versatile POS systems will become even more necessary.
Here are just a few of the diverse features that retailers should pay attention to when looking at the evolving POS market:
Cashless and Digital Wallet Capabilities
Though digital wallets – the ability to pay directly from your smartphone – have their fair share of skeptics, the number of digital payment options continues to grow. And the number of customers using these digital wallets also continues to grow.
Android Pay, Google Wallet, and Apple Pay are among the biggest names. But many other companies are jumping onto the bandwagon, including Chase Bank, Amazon, Alibaba, Samsung, and others.
Delays in adoption are due to security concerns, as well as slow adoption rates by both customers and retailers.
However, the sheer number of digital wallets being implemented suggests that this may become more than just a fad.
EMV Compliance
Another major trend we see in the payment processing world is the transition to EMV credit card readers.
On October 1st, 2016, banks shifted liability for fraud cases over to businesses, in cases where those businesses had not adopted chip-enabled card readers.
Though some argue that this is no reason to panic – after all, no one will be arrested if they aren’t EMV compliant – it’s clear that banks and industry leaders are aggressively pushing for EMV adoption.
And, as they do, more and more customers are being issued these cards, and security concerns may drive some people to shop where EMV cards are accepted.
Mobile POS Integrations
The biggest benefit to mPOS solutions is their portability.
They can be used on the floor, in the field, or wherever your staff happen to be. These systems often include a host of other functions, from cloud updates to design flexibility to data collection.
POS vendors are also continuing to introduce new integrations, such as mPOS devices that are able to accept both EMV cards and digital wallets.
Though mPOS devices are still in the minority, they are currently the most versatile devices, and may prove to be the standard at some point in the future.
Tomorrow’s POS Integrations
Although the POS and payment processing industries have encountered obstacles during their growth, expect technology to offer more integrations in the coming years.
Expect to see POS systems that offer even more advanced technologies and functions, such as:
- Age Verification
- QR / Bar Code Scanning
- Acceptance for All Major Digital Wallets
- Contactless Cards
Ultimately, the POS systems of tomorrow will be much more versatile than today’s most current models, making life easier for both retailers and customers.
The Bottom Line
If you want to keep up with the demands of your busy customers – and stay competitive – it pays to keep an eye on the busy world of payment processing.
The checkout line has a significant impact on customers’ wait times, their retail experience, and their perception of a brand or company.
Though all new technologies have an adoption curve, the history of credit cards shows how new technologies can eventually become the norm. In a few years’ time, all retailers may be using versatile POS systems that do much more than read magnetic stripes.
Protecting Your Business (And Your Customers) from a POS Security Breach
Day after day, POS software companies are developing an increasing number of options to better protect and serve customers.
Though hackers are always innovating, there are steps you can take to protect your data and your customers.
By utilizing the tips mentioned in this article, you can work against these hackers and better serve your clientele.
1. Utilize End-to-End Encryption
Encryption is one of the most powerful security tools you can have at your disposal. Recently, Hewlett Packard Enterprise Security teamed up with Ingenico to create a product that will protect customer data from the most common cyber attacks.
So how does end-to-end encryption help keep your customers’ data safe?
Most malware is designed to steal information the moment a customer swipes their card. By retrieving credit card numbers from a POS machine’s RAM memory, the hacker can gain access to that unencrypted information.
If a company chooses to use end-to-end encryption, however, the credit card information will be protected from malware the moment it is swiped.
In other words, this process “locks” the customer’s payment info from beginning to end.
Since hackers are continuously working to better their own techniques, end-to-end encryption is a method of protection that prevents attacks and eliminates the vast majority of system vulnerabilities.
In an effort to offer even more security, businesses can also employ techniques such as “tokenization,” which work to store card information under digital alternatives within the company’s system.
2. Increase Monitoring
All too often, the only security put into place within a business’ system is an easily guessable password. Hackers have developed an array of tools to crack passwords, which can then be used to gain access to financial information.
By employing additional security precautions you can help prevent a data breach. Some of the most common methods are the following:
- Anti-Virus Software
- Firewalls
- Two-Way Authentication
While utilizing these suggestions is a start, the most beneficial way of protecting your system is by monitoring all payment activity. As a business owner, it is your responsibility to look for suspicious activity or vulnerabilities at every computer and POS machine in your establishment.
Companies like Netsurion have begun offering security solutions such as these to small- and medium-sized businesses.
3. Test Your Procedures
Once you’ve decided to employ end-to-end encryption – or put into place security measures and monitoring techniques to work against cyber attacks – you need to make sure that they’re working efficiently.
Testing will help you find inconsistencies or missteps that could lead to a data breach.
If you have the budget, consider hiring a security specialist to test your POS system’s security measures. Since a POS product may be installed by a third-party provider who may not specialize in security, this simple step can help you and your customers stay safe.
EMV is Turning One…But What Do People Really Think of It?
More than a decade ago, EMV chip cards made their way onto the payment circuit. Despite their promises of enhanced security and protection, however, they didn’t garner much attention.
Until 2013, that is.
2013 was a year that saw a rash of security breaches amidst high-profile stores, such as Target. With consumers facing greater technological risks than ever before, the retail market and payment networks began to reevaluate the benefits of chip card acceptance.
As of October 1, 2015, a new law mandated that all retailers accept chip cards, or else face potential liability for fraud.
Rather quickly, we saw banks reissuing new chip cards to customers, and stores and restaurants across the United States installing vamped up POS systems that are capable of accepting the EMV cards.
So now that we’ve hit the one year anniversary…what do people really think?
The Difference a Year Can Make
In a recent report, prepared by Visa, we received some pretty incredible information. Here’s just a few of the present day statistics concerning chip card usage.
- There are currently more than 363 million Visa chip cards in use.
- Almost 1.5 million retailers and merchants now accept chip cards.
- Payment counterfeit fraud is down 47%.
While these stats seem quite impressive, it should be noted that we are still far from having an entirely chip-based payment protocol. The same Visa report cites that the 1.5 million vendors previously mentioned only represents about 37% of their business accounts.
Businesses that have made the necessary changes to their existing POS software have also encountered endless issues along the way.
Some of the common concerns are:
- In-store distribution challenges
- Difficulty obtaining necessary hardware and software
- Issues over programming delays
Do Customers Approve?
Moving beyond the problems that have arisen from the retailer’s standpoint, consumers themselves aren’t entirely happy with the new, standard payment processes.
While it may seem insignificant, the time it takes for customers to run their cards has become an annoyance. Men and women are used to a quick slide of their card that takes about two seconds. With chip-card technology, they are now required to leave their cards in the reader for ten seconds or more.
This slowdown is enough to cause a sense of aggravation amongst consumers and has card companies considering a new Quick Chip technology.
While this new technology could remedy the amount of time it takes at the checkout counter, merchants seem to be understandably gun-shy about undergoing another software transition.
Where Do We Go From Here?
We’ve come so far in just over a year, but the future of chip-card technology seems a little uncertain. While the US is consistently moving forward with the transition to exclusive EMV card acceptance, there’s still a large number of bugs that need to be worked out.
The question becomes…what will things look like at the end of year two?
Are New Payment Technologies Good for Retailers?
Over the years, payment processing technologies have undergone significant changes.
Today, the internet and mobile devices are causing bigger shifts than ever before. While many resist these changes, others embrace them.
Every business will be affected by new POS technologies and payment solutions, so it’s important to know which direction the industry is headed.
A Brief History of the POS Industry: From Credit Cards to Today
Beginning in the 1950s, credit cards and point-of-sale technology revolutionized the retail industry.
Since that time, we’ve seen a few major evolutions in the industry:
Credit and debit cards boosted sales for retailers.
Credit cards really took off in the 1950s and 1960s, with the establishment of a revolving credit system and the introduction of a debit card. Point-of-sale devices arrived soon after and allowed merchants and retailers to accept payments via these cards.
With these new technologies in the marketplace, the use of cash and check decreased, credit and debit payments increased, and the number of transactions also increased. Over the intervening decades, credit and debit POS systems have become standard for most retailers in the developed world.
Retailers who adopted POS technologies often saw more sales as a result.
Smartphones are poised to revolutionize the payment ecosystem even more.
Mobile wallets give customers the ability to pay directly from their smartphone, without the need for cards, cash, or checks. This new technology offers a number of benefits to customers and businesses.
Not only are mobile wallets more convenient, some argue that they are actually more secure than credit cards. POS terminals that utilize near field communications (NFC) will allow merchants to accept payments via mobile wallets, but there are several obstacles to widespread adoption, such as upgrade costs and security concerns.
Increased rates of fraud are pushing more stringent security measures in the POS industry.
Fraud continues to be a worldwide problem. Between 2007 and 2014, credit card fraud doubled – and 37% of this fraud came in the form of counterfeit cards. EMV cards and chip-enabled POS devices are designed to fight this problem.
Another solution is the aforementioned mobile wallet. Traditional credit cards use a person’s signature as a security measure – but how often do retail staff compare card signatures against receipts? A mobile wallet that requires a fingerprint, on the other hand, is much more difficult to counterfeit.
Conclusion: Complexity Slows Adoption Rates, But Change Is Inevitable
The payment processing chain has become quite complicated and involves merchants, banks, credit card companies, software providers, and more.
Concerns over fraud, upgrade costs, profit margins, and adoption rates are preventing immediate acceptance of these new technologies.
However, as POS security systems continue improve – and the potential profits of these new technologies becomes clearer – we can expect to see another revolution in the way merchants and customers perform transactions.
Top 3 Benefits of Choosing a Cloud-Based POS System
Running a company is complex business – owners need to be concerned with a variety of day-to-day functions, such as accounting, inventory management, and marketing…just for starters.
What if you could streamline and automate a huge chunk of your operations through one unified system?
Cloud-based POS systems give you that chance…
Here are 3 of the many benefits that come with choosing cloud-based POS systems:
1. Speed & Efficiency
Most stores and establishments are sure to attract a variety of customers and clientele.
Despite these customers’ individual differences, however, there’s one thing they can all agree on…a dislike for long lines at check-out.
Making the switch to a cloud-based POS system allows your employees to work at greater speeds than ever before. They will also have more available product information which helps them better assist customers.
With increased speed, you might expect a greater number of mistakes, but that’s not the case.
Unlike traditional cash registers, cloud-based POS systems handle the bulk of the work so that employees don’t have to spend as much time worried about inventory discrepancies and sales issues.
2. Extensive Data and Reporting Capability
We’ve entered a digital age where files and paperwork are a thing of the past. POS systems have all of the capabilities needed to organize your business and automate previously time-consuming tasks.
Whether you’re interested in learning more about…
- Sales Trends
- Inventory
- Or Customer Information
…cloud-based POS systems offer in-depth reports that give you greater insight into the inner workings of your business. This type of information can give you a competitive edge, reduce waste, reduce errors, and increase efficiency.
Cloud-based systems even allow you to pull up this information on your mobile device. So no matter where you are, you have direct access to all of this data.
3. Freed-Up Resources
With these advanced POS systems automating much of the work that consumed your time before, you and your staff are free to handle other business tasks.
By employing a payment processor you can trust to handle these line items with accuracy, you will have the time and confidence needed to focus on other areas of your business.
Technology is giving every business the opportunity to automate, evolve, and scale. These systems will give you the opportunity to do just that.